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Free Network Health Assessment

Fast Response Time

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What Your Free Network Assessment Includes

Each section shows exactly what you’ll learn—from cybersecurity flaws to smarter hardware strategies and backup survival chances.

Response Time

Compare your current support with our 3.3-minute average response time.

Cybersecurity

Vulnerabilities hackers could exploit in your current setup.

Network Resilience

Simple LTE failover solutions that prevent costly downtime.

Hardware inventory

Clear recommendations on what to repair vs. replace.

Backup Systems

Whether your current backup solution would survive a ransomware attack.

Try Skyline IT with Zero Risk

First Month Free*

Experience our managed IT services with no service fees in your first month.

60-Day Satisfaction Guarantee

Not happy with our service? Cancel within 60 days with no questions asked and no penalties.

Ultra‑Fast Response Guarantee

On average, our team responds within 3.3 minutes.

RISK-FREE GUARANTEES

Why Most Businesses Struggle with IT Support

You deserve better than “submit a ticket and wait.” Our assessment shows you how to identify and fix these risks before they impact your bottom line.

meet our Team

Davis Pham

President & Co-Founder, Skyline IT Inc.

Davis leads Skyline IT Inc. with a simple mission: to make cybersecurity and IT
support feel less like a headache and more like a strategic advantage. With
experience in both hands-on technical work and high-level planning, Davis guides
Skyline in helping businesses build secure, streamlined systems that work for them
— not the other way around.

Lex

Infrastructure Lead & Co-Founder, Skyline IT

With a career in IT that began in 1994, I bring decades of hands-on experience
across a broad range of technologies. I have a strong background in ITIL best
practices and over 10 years of expertise in backup and disaster recovery solutions.
My work has consistently focused on managing and securing IT infrastructure
including firewalls, switches, and wireless access points, guaranteeing reliable and
scalable environments.

David Rozario

Cloud Engineering Lead & Co-founder, Skyline IT

David Rozario is an experienced IT professional with a strong background in Microsoft technologies,
systems engineering, and cloud infrastructure. With over a decade of experience, David has
successfully led complex migrations and workplace transformations that align technical excellence
with business outcomes.

Our Simple 3-Step Process

1

Assess

Complete network security audit with actionable insights.

2

Implement

Expert IT team resolves critical vulnerabilities first.

3

Protect & Educate

Unlimited 8AM-5PM support with cybersecurity training included.

Free Network Security Assessment

No technical jargon. Just actionable insights to protect your business.

Schedule Your Free Assessment Today

No obligation. We respect your inbox and will only follow up with valuable information.

What Our clients Say about us

Skyline IT consistently demonstrates reliability and efficiency. The team adapts quickly to our needs and is attentive to both staff and operational workflows.

Carolina Lopez Operations Manager, OPUS Corp

Having worked closely with Lex for many years, I can unequivocally recommend him. He is approachable and friendly yet also very professional in his work.

Elaine Mew Volunteer Development, Centre For Newcomers

Skyline IT was prompt, cost effective, and extremely responsive. I'd like to offer my sincere recommendation for Skyline IT, robust customer service and fair pricing.

Adam Fonseca Owner & President, Point8 Power Systems

They worked efficiently and with no disruption to the work that was going on in my shop. Extremely professional and very clear in their communcation. Highly recommend.

Ray Wiens Owner, Minuteman Press, Calgary South
Case Studies

Comprehensive IT Solutions for Businesses

Secure Network Design & Implementation

 A growing energy services firm approached Skyline IT Inc. with a challenge: they needed a robust, secure network infrastructure to support two office locations, centralize operations, and protect sensitive operational data. With no existing IT framework in place, the client required a full solution — from the ground up.

Rapid Response to an Account Compromise

Skyline IT Inc. was contacted by a client whose employee’s Microsoft 365 account had been compromised. The breach led to suspicious login activity, unauthorized email forwarding rules, and a high risk of further data exposure.

Migration from GoDaddy to Direct Microsoft 365 Tenant

The client was initially using a GoDaddy-managed Microsoft 365 tenant, which imposed restrictions on administrative control, advanced security configuration, and flexibility in license management. As the organization’s needs evolved, it became essential to transition to a direct Microsoft 365 tenant to enable more robust management and long-term scalability.

25G Network Upgrade case study

Skyline IT partnered with XANCO Technologies to modernize their network infrastructure with a 25 Gigabit Ethernet upgrade. The project began with a full audit of XANCO’s existing 1G network, which had become a bottleneck for their high-performance media workflows involving large video files and archiving.

3.3-Minute Average Response

Multi-layer Security Protection

Microsoft & CompTIA Certified Engineers

Educational Approach to IT Support

Got Questions? Here Are the Ones We Hear Most Often

Our team performs a comprehensive review of your network, identifies vulnerabilities, and provides actionable recommendations-all with zero obligation.

We specialize in supporting professional offices, accounting firms, engineering firms, dental practices, and businesses with 5+ admin staff.

Our average response time is just 3.3 minutes across over 3,100 support tickets.

Ready to Experience Worry-Free IT Support?

Stop dealing with frustrating IT delays and security concerns. Join Canadian businesses that trust Skyline IT for fast, reliable, and secure managed IT services.

Custom-Built Network Infrastructure for Security-Critical Operations

Client: Confidential
 Industry: Energy Services
 Project: Secure Network Design & Implementation

Overview
 A growing energy services firm approached Skyline IT Inc. with a challenge: they needed a robust, secure network infrastructure to support two office locations, centralize operations, and protect sensitive operational data. With no existing IT framework in place, the client required a full solution — from the ground up.

Our Approach
 Skyline IT Inc. began with a detailed discovery process to understand the client’s business operations, security risks, and future scalability needs. Based on this, we engineered a secure, segmented network architecture that balanced performance with protection.

Key Deliverables

  • Site-to-Site Connectivity: Secure VPN tunnels between locations for seamless internal communication
  • Firewall Deployment: Next-gen firewall with intrusion prevention and geo-blocking
  • Network Segmentation: Isolated VLANs for office devices, guest access, and operations equipment
  • Centralized Network Operations Center (NOC): Hardened with physical security controls and continuous monitoring capability
  • ISP Management & Failover: Setup of primary and backup internet lines with automatic failover

Implementation
 Our team handled the full deployment — from rack design, cabling, and equipment configuration to user provisioning and testing. Security best practices were applied throughout, including MFA for administrator accounts, restricted access to critical systems, and endpoint protection across all workstations.

Outcome

  • Fully operational, secured network within project timeline
  • Increased visibility and control over all network traffic
  • Scalable design ready for future growth
  • Staff equipped with proper access and training

Takeaway
 Security isn’t a feature — it’s a foundation. Skyline IT Inc.’s tailored approach ensured this client’s network was not only built for performance, but fortified against evolving cyber threats.

Rapid Response to an Account Compromise

Client: Confidential
 Industry: Professional Services
 Issue: Compromised Microsoft 365 Account

Overview
 Skyline IT Inc. was contacted by a client whose employee’s Microsoft 365 account had been compromised. The breach led to suspicious login activity, unauthorized email forwarding rules, and a high risk of further data exposure.

Our Response
 We immediately secured the compromised account, resetting credentials, revoking active sessions, and auditing login history. Our team then performed a full investigation to identify malicious forwarding rules and unauthorized access points.

After containment, we delivered a tailored one-on-one education session with the user to reinforce best practices around account security — including multi-factor authentication (MFA), phishing awareness, and password hygiene.

To ensure complete remediation, we conducted a thorough scan for lingering traces of malware or infection on the user’s device and across integrated services. All malicious artifacts were successfully removed.

Outcome

  • Full account recovery within hours
  • No data loss or further unauthorized access
  • Improved user security awareness
  • Organization-wide recommendations delivered to prevent future incidents

Takeaway
 Even a single compromised account can lead to major operational risk. Skyline IT Inc.’s swift response, user education, and layered remediation approach helped this client regain control and confidence in their systems — fast.

Migration from GoDaddy to Direct Microsoft 365 Tenant

Industry: Engineering & Energy

Employees: 10–20

Migration Partner: Skyline IT

Background

The client was initially using a GoDaddy-managed Microsoft 365 tenant, which imposed restrictions on administrative control, advanced security configuration, and flexibility in license management. As the organization’s needs evolved, it became essential to transition to a direct Microsoft 365 tenant to enable more robust management and long-term scalability.

Challenges

  • Limited Administrative Capabilities: GoDaddy’s control panel restricted access to essential Microsoft 365 features.
  • Dispersed License Expiries: Licenses were individually purchased with inconsistent billing cycles.
  • Reduced Visibility: Difficulty managing user roles, permissions, and shared mailbox structures.
  • Security and Compliance Limitations: Inability to apply organization-wide compliance policies.

Objectives

  • Migrate email services from GoDaddy to a standalone Microsoft 365 tenant.
  • Standardize and consolidate Microsoft 365 licensing.
  • Provide minimal disruption to users during the transition.
  • Assign proper access controls to shared resources.

Approach

  1. Pre-Migration Planning
    • Identified active users, shared mailboxes, and custom domain settings.
    • Conducted a full audit of the existing GoDaddy tenant setup.
    • Created a detailed migration plan and communicated the timeline with client leadership.
  2. Tenant Creation and Setup
    • Contacted GoDaddy to understand their infrastructure setup and technical limitations.
    • Created a new Microsoft 365 tenant.
    • Configured essential tenant settings including domain verification and billing details.
  3. Migration Execution
    • Migrated mailboxes to the new tenant.
    • Coordinated the switch-over to ensure smooth cutover with no email loss.
    • Sent temporary passwords and user setup instructions to the client’s leadership team for secure user onboarding.
  4. Post-Migration Configuration
    • Reassigned licenses to users under the new tenant.
    • Set up access permissions for shared mailboxes (Full Access, Send As, and Calendar access).

Outcome

  • Successful mailbox migration with no data loss
  • Streamlined licensing under centralized management
  • Improved administrative control and security configuration
  • Shared mailbox permissions clearly defined and configured

Technology Stack

  • Microsoft 365 Business Premium
  • Azure Active Directory
  • Microsoft 365 Admin Center
  • Exchange Online, SharePoint, OneDrive
  • Cloud Solution Provider Portal.

25G Network Upgrade case study

Skyline IT partnered with XANCO Technologies to modernize their network infrastructure with a 25 Gigabit Ethernet upgrade. The project began with a full audit of XANCO’s existing 1G network, which had become a bottleneck for their high-performance media workflows involving large video files and archiving.

Skyline IT proposed a scalable, future-ready solution featuring a 25G core router and switches, workstation and server upgrades with 25G NICs, and optimized NAS storage. New fiber cabling ensured full-speed, low-latency connections across the entire network environment.

The upgrade was implemented in phases to minimize disruption, with zero downtime during business hours. Once deployed, the 25G infrastructure delivered immediate performance gains, enabling transfer speeds of over 2GB/s, a 2000% increase.

With the new network in place, XANCO is now positioned to scale confidently into the future.